Personal Injury Claims Statistics UK: 2025/26 Data

How have claim registrations changed?

CRU registrations fell from 447,973 in 2024/25 to 435,565 in 2025/26, a calculated decline of 2.8%. Motor registrations fell from 312,283 to 300,867, or 3.7%.

The motor count was 54.5% lower than the 660,608 registrations in 2018/19. Registrations reflect eligibility, reporting and claims processes as well as injury incidence, so their movement alone does not establish an accident trend.

Registrations and settlements

CRU registrations record compensation cases notified to the Compensation Recovery Unit. Liability categories describe the type of claim, such as motor, employer or public liability. A registration is distinct from a court judgment or compensation payment.

CRU recorded 475,878 settlements in 2025/26. These include cases registered in earlier years, so the annual settlement count covers a different group from new registrations.

Official Injury Claim: April–June 2026

The time average covers claims reaching settlement during the reporting period. Submissions and settlements are different cohorts. OIC provides a separate view of eligible claims in England and Wales and overlaps with the wider motor-claim reporting system.

Whiplash reforms and claim eligibility

Reforms introduced on 31 May 2021 changed the process for eligible low-value road-traffic injury claims in England and Wales. They introduced a whiplash tariff and medical-evidence requirement alongside changes to the small-claims process.

The relevant route generally has a £5,000 limit for the injury element, with eligibility rules and exclusions affecting groups such as pedestrians, cyclists and children. An uprated tariff applies to injuries occurring on or after 31 May 2025, making the accident date relevant as well as the registration date.

Frequently asked questions

How many personal injury compensation cases were registered in 2025/26?

The Compensation Recovery Unit registered 435,565 cases in Great Britain. This administrative measure covers England, Scotland and Wales.

What proportion of registered cases were motor claims?

Motor cases accounted for 300,867 registrations, or 69.1% of the 2025/26 total, calculated from the published figures.

Are personal injury claim registrations falling?

Total CRU registrations fell by 2.8% between 2024/25 and 2025/26. Motor registrations fell by 3.7% over the same period.